Returns & Exchanges

At Adult Source, we prioritize your satisfaction and hygiene; therefore, we offer returns on most unopened and unused items within 30 days of delivery. Please note that due to the intimate nature of our products, items that have been opened or had their seals broken cannot be returned for a refund.

1

Check Eligibility

Ensure your item is in its original, unopened packaging with all factory seals intact to qualify for a return.

2

Request a Return Authorization

Contact our support team with your order number to receive a Return Merchandise Authorization (RMA) number and the return shipping address.

3

Securely Package Your Item

Place the item in a plain, discreet shipping box and clearly write the RMA number on the outside of the package.

4

Ship and Track

Send the package back to us using a trackable shipping method, and we will process your refund or exchange within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing